Emotional Intelligence: Communication to create strong client relationships

Learn how to connect on a deeper level with clients through effective communication skills at the Emotional Intelligence event delivered by CHMLN.

Course Objectives:

· To understand the importance of communication in building relationships with clients

· To understand the impact of ineffective communication

· To know ways to communicate effectively to develop relationships and increase revenue

Who is it for?

This training will benefit staff and business owners who are responsible for building good relationships with clients, listening to client needs and developing new services.

Course Content:

This workshop has been designed to support businesses to become better at communicating with clients and potential clients.

It includes information on communication, how good communication can be used to enhance customer relationships and top tips to take away to try out immediately.

Cost: £100 per person (or £65 per person from businesses based at one of the Hethel Innovation Sites) For example if your business is based at any of these locations; Hethel Engineering Centre, Scottow Enterprise Park, or Broadland Food Innovation Centre. Use promo code circulated in internal communications.