Frequently Asked Questions

Anything you’re not quite sure about?

Have a read through our FAQs to find out more, or alternatively get in touch with any more questions you may have!

General FAQs

Who are Hethel Innovation?

Hethel Innovation are the provider of innovation support in East Anglia. Currently operating throughout Norfolk and Suffolk, we support startups and SMEs through incubation, acceleration, and innovation.

Hethel Innovation has supported hundreds of businesses in East Anglia over the past eight years through: bespoke intervention, training courses, conferences, masterclasses, workshops and innovation platforms.

This foundation is what is now being taken forward for Hethel Innovation to become a market leader in innovation support.

What is incubation?

When we talk about incubation, we mean space for businesses to occupy and grow.

We provide commercial space at both of our sites (Hethel and Scottow) in the form of office, workshop, and storage spaces.

What is acceleration?

We help businesses to grow (or accelerate).

Through the bespoke advice and guidance that our team provide to startups and other businesses, we can help take you to the next level.

We will help you identify your barriers, and provide solutions to overcome them.

What is innovation?

Innovation is the creation of a viable new offering.

We help businesses to create new ideas across a number of sectors to disrupt conventional markets.

What is Hethel Innovation's link with Norfolk County Council?

Hethel Innovation Ltd. was originally established by Norfolk County Council in 2012 as part of an initiative to support businesses in Norfolk, primarily through incubation.

Hethel Innovation manage two sites. First, our Hethel site that we own, and second, Scottow Enterprise Park, which we manage on behalf of Norfolk County Council.

Business Support FAQs

What kind of business support do you offer?

The Hethel Innovation team are on hand to deliver advice and guidance to help give your business the boost it needs.

Whether you’ve got an exciting business idea, are an early stage startup, or even a well-established business, we are here to help you.

In addition to 1-to-1 advice and guidance, we also deliver a range of business training workshops which introduce you to tools and processes which you can establish within your business to take it to that next step.

If you have an idea for a startup, or are an existing business looking to grow and improve, get in touch with us via 01953 859100 or

How much do you charge for your business support services?

We offer bespoke support packages based on whatever the needs are for your business at a particular time.

Due to the nature of our offering, we don’t have a set price list for our business support services, but our team will work with you to develop a package suited to your budget and any other needs.

Do you offer funding?

Although we don’t offer funding for businesses directly, we are able to put you in touch with some of our partners who do provide this.

Business Space FAQs

What sites do Hethel Innovation currently manage?

Hethel Innovation currently manage two sites; one at Hethel, and the other at Scottow Enterprise Park.

We offer a range of commercial spaces available for businesses to rent, including offices, workshops, and storage.

Both sites have Hethel Innovation staff on hand throughout the week to provide support to tenants.

How do I go about renting space for my business?

If you are interested in renting commercial space for your business we offer office, workshop, and storage space across our sites at Hethel and Scottow.

To discuss availability at Hethel, you can give us a call at 01953 859100 or email

Alternatively, if you are interested in occupying space at Scottow Enterprise Park, you can contact us there at 01603 273148 or

Do you offer virtual tenancy?

We currently offer virtual tenancy at Hethel. Virtual tenancy with us provides you with the following for your business:

  • Reception services
  • Designated business address and post
  • Discounted rates for meeting rooms